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Refund policy

REFUND & RETURN POLICY Effective Date: 12/22/2025

Tailor Made Financial LLC (accessible from https://tailormadeplan.com) maintains the following policy to ensure quality and transparency.

1. DIGITAL PRODUCTS (Final Sale)

Tailor Made Goals System, Dashboards, & Blueprints Because our digital products are immediate-access intellectual property, they are Final Sale. Once the files have been downloaded or accessed, they cannot be returned or refunded.

  • Non-Refundable Items: Downloaded digital products, custom/personalized templates, and gift cards.

  • Technical Guarantee: We stand behind our system. If a file is defective, corrupt, or does not match the description, please submit a Field Report (https://forms.gle/vFdEqAzNTe2pbHhPA) immediately. We will repair or replace the file within 2-3 business days.

2. PHYSICAL APPAREL (30-Day Returns)

Clothing, Merchandise, & Accessories We want you to look as good as you plan. For physical items, we accept returns within 30 days of delivery.

  • Eligibility: Items must be unworn, unwashed, and in original packaging.

  • Defective/Damaged: If you receive a defective item or an order that was not received, please contact us immediately for a full replacement or refund.

  • Shipping Costs: Customers are responsible for return shipping costs unless the item arrived damaged or defective.

3. REFUND PROCESS & TIMELINE

  • How to Request:

    • Digital Issues: Submit a Field Report (https://forms.gle/vFdEqAzNTe2pbHhPA) or email shop@tailormadeplan.com.

    • Physical Returns: Log in to your account to request a return, or email us with your Order Number and photos of the product (if applicable).

  • Review Time: Once we receive your return or request, we will review it within 2-3 business days and notify you of the approval or rejection.

  • Refund Methods: Approved refunds will be processed automatically to your original method of payment. Please remember it can take some time for your bank or credit card company to process and post the refund.

4. CONTACT INFORMATION

If you have questions about our refund policy, please contact us:

Tailor Made Financial LLC 25 Goldsmith St. #1023 Greenville, SC 29609 United States

Email: shop@tailormadeplan.com